Outsourced reception services for any industry
As leaders in outsourced receptionist solutions since 2003, we have vast experience in answering calls, handling customer enquiries and providing virtual assistance for businesses across many industries.
More than 25,000 happy virtual reception clients
In addition to expertise in providing call answering solutions for many industries, such as those listed below, we work with a range of software and scheduling systems to provide a seamless caller experience.
What makes us different?
- We’re a global leader in virtual reception services.
- We’re on call 24/7, connecting you with customers anytime, anywhere, anyhow.
- Most calls for UK businesses are answered by receptionists based in the UK.
- Our Australian and US teams assist after hours and during periods of peak demand to ensure we maintain a fast speed of answer.
- All receptionists are highly trained employees, not contractors.
- We have no lock-in contract, making it 100% risk-free to partner with us.
- We offer complete flexibility to scale up (or down) as your business needs change.
- We seize every opportunity to help businesses thrive.
Our call answering solutions
*Plus VAT. Refer to Terms & Conditions.
Our call answering solutions
Our call answering solutions
- Fully customised greeting
- Unlimited contacts/departments
- 5 details requested
- Warm call transfers
- Advise business hours and location
- Answer common questions
- Personalised greeting
- Single contact/department
- 3 details collected
- Fully customised greeting
- Unlimited contacts/departments
- Unlimited details taken
- Advise business hours and location
- Answer common questions
- Scripted questions and responses
- Quote fees and take payments
- CRM input or submit online forms
- Fully customised greeting
- Unlimited contacts/departments
- Unlimited details taken
- Warm call transfers
- Advise business hours and location
- Answer common questions
- Scripted questions and responses
- Quote fees and take payments
- CRM input or submit online forms
- Appointment scheduling
- Diary management
*Plus VAT. Refer to Terms & Conditions.
Stay in control of your reception
Stay in control of your reception
Access Anywhere
Manage your communications wherever work happens. The portal works seamlessly on your desktop, laptop or mobile so you stay connected in the office or on the move.
- Desktop & mobile compatible
- Accessible from multiple devices
- Multi user access
- Real-time updates
No extra setup or learning curve required.
Complementary business solutions
Phone numbers
Set up virtual inbound numbers for different locations or, if you require a national presence, an 0800 number.
Automated messaging
Have voicemails instantly emailed to you to ensure no important communications are ever missed.
Find out more
Have questions? Please fill in your details and we’ll be in touch.
Want to try our call answering services for free?
Put the United Kingdom’s leading virtual receptionist solution to the test! We’re ready to answer your phone FREE for 7 days.
Want to try our call answering services for free?
Put the United Kingdom’s leading virtual receptionist solution to the test! We’re ready to answer your phone FREE for 7 days.
What does the free trial include?
Our free trial is based on our MyReceptionist service, with remote receptionists able to take messages and transfer calls based on your availability settings.