Tourism & hospitality phone answering services
Whether you’re an individual travel agent, a large hotel or a restaurant, it’s vital to ensure your customers are handled with the best care. ReceptionHQ’s 24/7 call answering means professional virtual receptionists are always on call to handle customer enquiries and arrange bookings.
Cost-effective virtual reception services that enable you to focus on delivering amazing experiences
UK receptionists
Our local virtual reception teams answer your calls, with overflow support to ensure a fast speed of answer.
24/7 answering service
After-hours, weekends and public holidays … we answer every call so you never miss a booking.
Appointment booking
We use your business calendar to capture appointments for travel, tourism and other reservations.
Manage seasonal demand
Calls increase during the holidays? With no lock-in contracts, you can use us for periods of peak demand.
Overflow and holiday cover
Already have an in-house receptionist? We can answer the calls you miss or just provide holiday or sick leave cover.
Optional freephone 0800 numbers
Instantly convey a national presence by promoting an 0800 number, or several local numbers, to your callers.
How our virtual reception service works
Your tools are our tools
We integrate seamlessly with your current system and will use your preferred tool to schedule appointments, manage reservations or manage calendars and add new customer details.
Ensure you never miss an opportunity with 24/7 call answering
Whether you’re a travel agency, holiday accommodation portal, tour operator, tourism venture, car rental company, restaurant, outsourcing your call answering to ReceptionHQ enables you to connect with customers around the clock and secure more bookings.
Complementary business solutions
Phone numbers
Set up virtual inbound numbers for different locations or, if you require a national presence, an 0800 number.
Automated messaging
Have voicemails instantly emailed to you to ensure no important communications are ever missed.
What our customers love
Trusted by more than 100 travel, tourism and hospitality businesses
FAQs
Find out more
Have questions? Please fill in your details and we’ll be in touch.
Want to try our call answering services for free?
Put the United Kingdom’s leading virtual receptionist solution to the test! We’re ready to answer your phone FREE for 7 days.
Want to try our call answering services for free?
Put the United Kingdom’s leading virtual receptionist solution to the test! We’re ready to answer your phone FREE for 7 days.
What does the free trial include?
Our free trial is based on our MyReceptionist service, with remote receptionists able to take messages and transfer calls based on your availability settings.