Virtual reception & telephone answering services for UK businesses
With ReceptionHQ’s virtual receptionists answering calls to your business number, you can maintain focus on your business and trust that your leads will be captured and existing customers cared for.
We help your business thrive, by connecting you with more customers … anytime, anywhere
24/7 live call answering
We operate all day, every day, so we can answer your calls around the clock if you turn on after-hours live answering.
UK receptionists
The majority of our receptionists are in the United Kingdom, to ensure a true representation of your business.
Fast speed of answer
We’ll answer your calls in an average of 10 seconds or less, which prevents losing frustrated callers to your competitors.
Customised greetings
Custom call greetings and scripted responses to customer questions ensure a seamless caller experience.
No lock-in contract
Month-to-month subscriptions and no cancellation fees mean flexibility to scale up (or down) as needs change.
7-day free trial
Instantly activate and set up your call answering service to have us start taking care of your customer calls.
Our call answering services are designed for businesses of any size
With more than 25,000 happy customers, we’re the United Kingdom’s most flexible & reliable answering service company
With over 25,000 happy customers, we’re the United Kingdom’s most flexible & reliable answering service company
Our clients range from small businesses and medium enterprises to large corporations and government departments. We offer various packages to cater for different needs and bespoke solutions are available to suit high-volume or high-complexity accounts.
We can provide a range of business solutions
Live call answering
Never miss a customer call with our live call answering services that include custom greetings, message taking, call transfers and appointment bookings.
Phone numbers
Set up additional virtual inbound numbers for different locations or, if you require a national presence, an 0800 freephone number.
Automated messaging
Have voicemails instantly emailed to you or calls seamlessly diverted to you to ensure no important communications are missed.
Interactive voice response (IVR)
Say goodbye to robocalls and help your genuine callers get to the right department quickly with an interactive voice response (IVR) solution.
Corporate solutions
Our services can be customised to suit high-volume, high-complexity corporate reception needs and we can also create bespoke solutions.
We work across multiple industries and business types
Our staff are highly trained in different industries and we have bespoke solutions for multiple sectors. We also work with a range of software and scheduling systems for seamless client management while delivering a personalised service.
Estate Agents & Property Management
Read MoreHealthcare & Medical
Read MoreLegal
Read MoreFinancial Services
Read MoreIT, Technology & Communications
Read MoreMarketing, Media & Advertising
Read MoreTourism, Travel & Hospitality
Read MoreBuilding, Construction & Trades
Read MoreRetail & eCommerce
Read MoreHow it works
Set up within minutes
Tell us about your business, your preferred greeting and how you’d like us to interact with your callers. Then simply confirm who should receive messages or, depending on your plan, call transfers when they’re available.
Customer calls you
By forwarding your business phone to the unique number we provide, we’ll know when an incoming call is for you. You’ll have flexibility to send all calls to us or only unanswered calls.
We answer for you
Our friendly and professional UK-based receptionists will answer your business calls with your preferred greeting, 24/7 if you wish. Depending on your plan, we can take messages, transfer selected calls, answer FAQs, submit leads into your CRM, take orders, process payments, schedule your appointments and more.
We deliver your messages
After each call you’ll immediately receive a message by email, SMS or both (as chosen by you) including details such as the caller’s name, phone number and, of course, the reason for their call.
What our customers say on Google
Trusted by more than 25,000 businesses
Find out more
Have questions? Please fill in your details and we’ll be in touch.
Want to try our call answering services for free?
Put the United Kingdom’s leading virtual receptionist solution to the test! We’re ready to answer your phone FREE for 7 days.
Want to try our call answering services for free?
Put the United Kingdom’s leading virtual receptionist solution to the test! We’re ready to answer your phone FREE for 7 days.
What does the free trial include?
Our free trial is based on our MyReceptionist service, with UK-based receptionists able to take messages and transfer calls based on your availability settings.