Virtual reception & call answering services to suit any business

Focus on your business and trust that each and every call is answered, every lead nurtured and every customer cared for.


We seize every opportunity to help your business thrive, by connecting you with your customers … anytime, anywhere, anyhow

We help your business thrive, by connecting you with customers … anytime, anywhere, anyhow

UK receptionists

The majority of our receptionists are in the United Kingdom, to ensure a true representation of your business.

24/7 live call answering

We operate all day, every day, so we can answer your calls around the clock if you turn on after-hours live answering.

Customised greetings

Custom call greetings and scripted responses to customer questions ensure a seamless caller experience.

Appointment Icon

Appointment bookings

We’re able to handle your appointment bookings, cancellations and general diary management – in the tool of your choice.

No lock-in contract

Month-to-month subscriptions and no cancellation fees mean flexibility to scale up (or down) as needs change.

7-day free trial

Instantly activate and set up your call answering service to have us start taking care of your customer calls.


Our call answering services are designed for businesses of any size

With more than 25,000 happy customers, we’re the United Kingdom’s most flexible & reliable answering service company

With over 25,000 happy customers, we’re the United Kingdom’s most flexible & reliable answering service company

Our clients range from small businesses and medium enterprises to large corporations and government departments. We offer various packages to cater for different needs and bespoke solutions are available to suit high-volume or high-complexity accounts.

We can provide a range of business solutions

Live call answering

Never miss a customer call with our live call answering services that include custom greetings, message taking, call transfers and appointment bookings.

Phone numbers

Set up additional virtual inbound numbers for different locations or, if you require a national presence, an 0800 freephone number.

Automated messaging

Have voicemails instantly emailed to you or calls seamlessly diverted to you to ensure no important communications are missed.

Interactive voice response (IVR)

Say goodbye to robocalls and help your genuine callers get to the right department quickly with an interactive voice response (IVR) solution.

Corporate solutions

Our services can be customised to suit high-volume, high-complexity corporate reception needs and we can also create bespoke solutions.


We work across multiple industries and business types

Our staff are highly trained in different industries and we have bespoke solutions for multiple sectors. We also work with a range of software and scheduling systems for seamless client management while delivering a personalised service.

Estate Agents & Property Management

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How it works

What our customers love

We don’t have to worry about missed calls or the impact of this on our day-to-day business.
Lainton Services
I have complete confidence in ReceptionHQ answering and transferring all our calls. I know they will be answered professionally.
Salon Aquaflow
We chose ReceptionHQ initially as they were able to source a telephone number that matched the district our office is based in.
Kabo Creative Limited
It’s extremely reassuring knowing we’ll never miss an important call or potential appointment, and at a very affordable price.
We Clean Any Home
The investment in having a dedicated phone answering service which operates 24/7 is invaluable.
Frank Walmsley, Capital Commercial Business Sales
It’s been an extremely cost-effective way of ensuring all of our customers’ calls are answered and queries passed on efficiently.
Callex Communications Specialists
We never miss a business opportunity but don’t have reception staffing issues to deal with. It’s an ideal solution.
John Lombard, Sales Recruit Partners
The service was super easy to set up and costs a fraction of what it would to hire a receptionist.
Karl Graf, DreamWalk Apps
My customers and potential customers have only ever commented favourably on the answer; I don’t think anyone has realised it’s not my own reception.
Tim Richardson, Growthpath

Trusted by more than 25,000 businesses


Find out more

Have questions? Please fill in your details and we’ll be in touch.

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Want to try our call answering services for free?

Put the United Kingdom’s leading virtual receptionist solution to the test! We’re ready to answer your phone FREE for 7 days.

Want to try our call answering services for free?

Put the United Kingdom’s leading virtual receptionist solution to the test! We’re ready to answer your phone FREE for 7 days.

What does the free trial include?

Our free trial is based on our MyReceptionist service, with UK-based receptionists able to take messages and transfer calls based on your availability settings.

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