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Virtual reception & telephone answering services for UK businesses

With ReceptionHQ’s virtual receptionists answering calls to your business number, you can maintain focus on your business and trust that your leads will be captured and existing customers cared for.


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We help your business thrive, by connecting you with more customers … anytime, anywhere

24/7 live call answering

We operate all day, every day, so we can answer your calls around the clock if you turn on after-hours live answering.

UK receptionists

The majority of our receptionists are in the United Kingdom, to ensure a true representation of your business.

Fast speed of answer

We’ll answer your calls in an average of 10 seconds or less, which prevents losing frustrated callers to your competitors.

Customised greetings

Custom call greetings and scripted responses to customer questions ensure a seamless caller experience.

No lock-in contract

Month-to-month subscriptions and no cancellation fees mean flexibility to scale up (or down) as needs change.

7-day free trial

Instantly activate and set up your call answering service to have us start taking care of your customer calls.


With more than 25,000 happy customers, we’re the United Kingdom’s most flexible & reliable answering service company

With over 25,000 happy customers, we’re the United Kingdom’s most flexible & reliable answering service company

Our clients range from small businesses and medium enterprises to large corporations and government departments. We offer various packages to cater for different needs and bespoke solutions are available to suit high-volume or high-complexity accounts.

We can provide a range of business solutions

Live call answering

Never miss a customer call with our live call answering services that include custom greetings, message taking, call transfers and appointment bookings.

Phone numbers

Set up additional virtual inbound numbers for different locations or, if you require a national presence, an 0800 freephone number.

Automated messaging

Have voicemails instantly emailed to you or calls seamlessly diverted to you to ensure no important communications are missed.

Interactive voice response (IVR)

Say goodbye to robocalls and help your genuine callers get to the right department quickly with an interactive voice response (IVR) solution.

Corporate solutions

Our services can be customised to suit high-volume, high-complexity corporate reception needs and we can also create bespoke solutions.


We work across multiple industries and business types

Our staff are highly trained in different industries and we have bespoke solutions for multiple sectors. We also work with a range of software and scheduling systems for seamless client management while delivering a personalised service.

Estate Agents & Property Management

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How our telephone answering services work

What our customers say on Google

Used ReceptionHQ to cover my office calls whilst I was on annual leave for 1 week … all calls were answered, messages were emailed to me instantly. Very professional.
EHT Accounting 1 month ago
Really good experience so far after having used a few terrible providers.
Jibran Qureshi 2 months ago
ReceptionHQ is the best in managing phone calls for businesses … I will recommend any business to get in touch as soon as possible.
Allied Brigade 7 years ago

Trusted by more than 25,000 businesses


Find out more

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Want to try our telephone answering services for free?

Put the United Kingdom’s leading virtual receptionist solution to the test! We’re ready to answer your phone FREE for 7 days.

Want to try our telephone answering services for free?

Put the United Kingdom’s leading virtual receptionist solution to the test! We’re ready to answer your phone FREE for 7 days.

What does the free trial include?

Our free trial is based on our MyReceptionist service, with UK-based receptionists able to take messages and transfer calls based on your availability settings.

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