Save 30% on virtual reception & telephone answering services
Our friendly, professional receptionists will answer your calls, care for your customers and help you capture every opportunity. And for a limited time, you can enjoy 30% off your first 3 months* with our Black Friday saving.
We help your business thrive, by connecting you with more customers … anytime, anywhere
24/7 live call answering
We’ll answer your calls day or night, including weekends and bank holidays, without any after-hours surcharge.
UK receptionists
Calls are answered by professionals in the UK, with overflow support after hours and in peak periods.
Fast speed of answer
We’ll answer your calls in an average of 10 seconds or less, which prevents losing frustrated callers to your competitors.
Customised greetings
Custom call greetings and scripted responses to customer questions ensure a seamless caller experience.
No lock-in contract
Month-to-month subscriptions and no cancellation fees mean flexibility to scale up (or down) as needs change.
7-day free trial
Instantly activate and set up your call answering service to have us start taking care of your customer calls.
With more than 25,000 happy customers, we’re the UK’s most flexible & reliable telephone answering service company
The United Kingdom’s most flexible & reliable telephone answering service company
Our clients range from small businesses and medium enterprises to large corporations and government departments. We offer various packages to cater for different needs and bespoke solutions are available to suit high-volume or high-complexity accounts.
Hear how we sound
Hear how we sound
Experience the level of care and professionalism
your callers will receive on every call.
Save 30% on all business call answering
Use code BF30 to claim discounted
virtual reception services for 3 months.
Hurry! Limited-time offer, conditions apply.
Save 30% on all business call answering
Use code BF30 to claim discounted virtual reception services for 3 months.
Hurry! Limited-time offer, conditions apply.
Save 30% on all
business call answering
Use code BF30 to claim discounted virtual reception services for 3 months.
Hurry! Limited-time offer, conditions apply.
We can provide a range of business solutions
Live call answering
Never miss a customer call with our live call answering services that include custom greetings, message taking, call transfers and appointment bookings.
Phone numbers
Set up additional virtual inbound numbers for different locations or, if you require a national presence, a 0333 number or 0800 freephone number.
Automated messaging
Have voicemails instantly emailed to you or calls seamlessly diverted to you to ensure no important communications are missed.
Interactive voice response (IVR)
Say goodbye to robocalls and help your genuine callers get to the right department quickly with an interactive voice response (IVR) solution.
Corporate solutions
Our services can be customised to suit high-volume, high-complexity corporate reception needs and we can also create bespoke solutions.
Our virtual receptionists work across multiple industries and business types
Our staff are highly trained in different industries and we have bespoke solutions for multiple sectors. We also work with a range of software and scheduling systems for seamless client management while delivering a personalised service.
How our telephone answering services work
Set up within minutes
Tell us about your business, your preferred greeting and how you’d like us to interact with your callers. Then simply confirm who should receive messages or, depending on your plan, call transfers when they’re available.
Customer calls you
By forwarding your business phone to the unique number we provide, we’ll know when an incoming call is for you. You’ll have flexibility to send all calls to us or only unanswered calls.
We answer for you
Our friendly and professional receptionists will answer your business calls with your preferred greeting, 24/7 if you wish. Depending on your plan, we can take messages, transfer selected calls, answer FAQs, submit leads into your CRM, take orders, process payments, schedule your appointments and more.
We deliver your messages
After each call you’ll immediately receive a message by email, SMS or both (as chosen by you) including details such as the caller’s name, phone number and, of course, the reason for their call.
What our customers say on Google
Trusted by more than 25,000 businesses
FAQs
Find out more
Have questions about our telephone answering services? Fill in your details and we’ll be in touch.
Want to try our telephone answering services for free?
Put the United Kingdom’s leading virtual receptionist solution to the test! We’re ready to answer your phone FREE for 7 days.
Try our telephone answering services for free!
Put the United Kingdom’s leading virtual receptionist solution to the test! We’re ready to answer your phone FREE for 7 days.
What does the free trial include?
Our free trial is based on our MyReceptionist service, with remote receptionists able to take messages and transfer calls based on your availability settings.