FAQs / Portal Access

Why am I not receiving a password reset email?

Please check you’re trying to log in and reset your password from the correct ReceptionHQ website. This is the United Kingdom website. If you’re a ReceptionHQ US customer or a ReceptionHQ NZ customer, you’ll need to log in via the .com or .co.nz website respectively.

ReceptionHQ US client portal login

ReceptionHQ NZ client portal login

If you are a ReceptionHQ UK customer, your password reset email will likely have gone to the same email address where invoices are sent to. However, if you need further assistance please contact support@receptionhq.co.uk.

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