Testimonials

Been using these guys for a couple of months and has really helped me improve my business. Lots of compliments from my customers. Great service. Thank you.

I recently signed up with ReceptionHQ to provide back-up call answering support when needed for my small business. Great service provided by Gemma, making the joining process quick and efficient. The call handling has been great so far, too.

Good service, recommend to anyone that works remotely and needs a reliable service.

During our first year of operating, the Kabo Creative team travelled across South East Asia whilst growing our design agency. It was imperative to us that leads and customers alike could call a local number and speak to somebody professional. The team at ReceptionHQ were fantastic, emailing leads to us and offering the option to send urgent queries to our UK-based support contractor.

We chose ReceptionHQ initially as they were able to source a telephone number that matched the district our office is based in. This was critical from a local SEO point of view.

The service is excellent and it allows us to work with focus without the telephone disrupting our day. Very happy with the service and the team!

Easy to set-up account, all staff are helpful and knowledgeable. Thank you to Gemma who guided us though the process.

We have been with ReceptionHQ for quite some time now, they never disappoint! So fast, efficient and reliable no matter how big or small the problem. We will definitely be using them for the foreseeable future. Thank you to the whole team, especially Gemma!

I’m so glad I found ReceptionHQ! After thinking of ways to answer the phone while I’m away on business, I stumbled across an advert for them. I immediately enquired and couldn’t believe how professional they were. Nothing was too much trouble.

I was slightly worried initially, leaving my business calls to complete strangers. However, I now have complete confidence in ReceptionHQ answering and transferring all our calls. I know they will be answered professionally. My customers don’t even know I’m away from my desk, or sat on a beach somewhere like Egypt. They just think they are talking to me at my office in Cheshire!

I truly recommend Reception HQ to anyone who wants a professional answering service to enhance their business.

We had a great experience, the service is easy to hire as everything is done online in their platform, fair prices and quick responses.

Used ReceptionHQ to cover my office calls whilst I was on annual leave for 1 week. I signed up literally last minute yet everything was setup perfectly. All calls were answered, messages were emailed to me instantly, very professional and helpful staff and service, and very reasonable pricing. Highly recommend. Thank you!

ReceptionHQ are invaluable in providing call answering and messaging services. We don’t have to worry about missed calls or the impact of this on our day-to-day business.

At Lainton Services we operate a very fluid office dynamic. This often means we outsource our inbound call handling to ReceptionHQ.

ReceptionHQ is the best in managing phone calls for businesses. They have managed AlliedBrigade Security Group Limited phones line for over two years. I will recommend any business to get in touch as soon as possible. Keep up the good work.

Started using ReceptionHQ a few weeks ago and already working brilliantly and effectively. Taken all the worry out of missing calls and trying to cover phones at busy times when staff away on holiday. All this for a very affordable cost! Highly promote this to any other business.

Really good experience so far after having used a few terrible providers.

I’ve been using ReceptionHQ for a number of years and, in that time, they’ve helped us immensely. ReceptionHQ enables us to concentrate on growing our business, safe in the knowledge their virtual receptionists are answering our calls in a very professional and business-like manner. It’s extremely reassuring knowing we’ll never miss an important call or potential appointment, and at a very affordable price.

We have been nothing but impressed with ReceptionHQ, their speed of response and ability to deliver what we want has been second to none.

I’m very satisfied with ReceptionHQ. We are a startup and we need a professional image of our business. This service is perfect for that. You can manage everything from your account (there is also an app you can download for free, I use it on my iPad, very simple). If you want calls to be transferred to you or not. You can choose different status like “unavailable”, “on the phone” “in travel” or specify it yourself. If you choose calls to be transferred to you, they will not be transferred directly just like that. The secretary will call you telling who is calling (name, company) and will ask you if she can transfer the call to you. Very professional. You must indicate the number you want the call to be transferred (up to 4 or 5 numbers I think). No matter the country number, it will be transferred to you. For example, I have indicated a UK number & France number depending where I am. It works perfectly! You can be anywhere (on vacation, at the office, at home with your children); customers or professional contacts won’t notice anything with this very professional receptionist service. I highly recommend ReceptionHQ.

Having used a few similar companies before we can thoroughly recommend ReceptionHQ for the excellent service they provide. From our initial contact with them they have been beyond helpful in dealing with setting up our account, their phone answering service is professional and efficient, and the software user-friendly!

Fab to work with and we always get the messages in a timely manner. Thanks HQ team.