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FAQs / Business Phone Numbers

Do you give me a number and is it exclusive to me?

Yes. You will be allocated an exclusive, dedicated local number based on the location of your company. You can either advertise this number directly, or forward calls to it from your existing business number. When calls are received to your dedicated number, our professional receptionists will be prompted to answer in your business name.

If your business would benefit from multiple numbers or an 0800 freephone number, you can add these for an additional cost. Please note, if you wish to port out your number at any stage in the future, this can only be done with freephone numbers.

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FAQs / Business Phone Numbers

Can I get additional numbers for each area code?

Yes. ReceptionHQ can provide you with a local number for where you are based and, if you require it, we can also provide multiple numbers in different area codes. Advertising local numbers in additional cities or counties can give customers the impression your business is more established or has a larger coverage area. For a national appearance, we can provide you with a 0800 freephone number. Contact us to find out more.

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FAQs / General

How long has ReceptionHQ been helping UK businesses connect to their customers?

ReceptionHQ’s operations launched in the United Kingdom in 2011, eight years after parent company OfficeHQ was founded in Australia and found years after its first international expansion (into the United States). We’ve been helping UK businesses thrive ever since and ReceptionHQ has subsequently also expanded into New Zealand.

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FAQs / Featured, General, Short-Term Receptionist Service

What sort of clients does ReceptionHQ cater for?

Our clients range from small businesses including sole traders through to large enterprises including multinational corporations. We provide call answering and appointment scheduling services for a variety of industries, including estate agents, lawyers, accountants and healthcare (such as psychologists, physiotherapists, chiropractors and dentists). We support many businesses with mobile workforces, such as those in trades, building and construction or travel and tourism operators. We also assist a variety of start-up businesses, contractors, franchises, retailers and service providers including IT companies and website design or marketing agencies.
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